商务英语实用电话大全
[font=新宋体][size=2]第一部分、自己不会说英语时的应急电话用语：不擅长说英语的人接到英语电话时，千万不要手足无措，可用下述几种方式沉着应答。[/size][/font][font=新宋体][size=2](1) 请稍待片刻。[/size][/font][font=新宋体][size=2]
Just a moment, please.
(2) 请别挂断。我找一位会说英语的人来。[/size][/font][font=新宋体][size=2]
Hold the line, please. I’ll get an English speaker.
(3) 请等一下。我找个人来听。[/size][/font][font=新宋体][size=2]
Hold on, please. I’ll get someone to the phone.
(4) 很抱歉，我英语说得不好。我找位会讲英语的人稍后回电话给你。请教您的大名及电话号码？[/size][/font][font=新宋体][size=2]
I’m sorry, I don’t speak English well. I’ll have an English speaker call you back later. May I have your name and telephone number?
第二部分、接电话的开场白： 拿起话筒的时候，可先用Hello. Good morning. Good afternoon. 等问候对方，并报上自己的公司名、部门名、姓名等，如此可予人态度亲切的感觉。
(1) 早安。这里是正泰贸易公司。我能效劳吗？[/size][/font][font=新宋体][size=2]
Good morning. This is Chengtai Trading Company. May I help you?
(2) 午安。这里是大安商业银行。我能为您效劳吗？[/size][/font][font=新宋体][size=2]
Good afternoon. This is Dan An Commercial Bank. What can I do for you?
(3) 先锋电子。我是吴玛莉。[/size][/font][font=新宋体][size=2]
Pioneer Electronics. This is Mary Wu speaking.
(4) 喂。海外营业部。我是王大明。[/size][/font][font=新宋体][size=2]
Hello. Overseas Sales Department. Taming Wang speaking.
(5) 喂。这里是王公馆。[/size][/font][font=新宋体][size=2]
Hello. This is the Wang residence.
(6) 午安。我是王大明。[/size][/font][font=新宋体][size=2]
Good afternoon. Taming Wang speaking.
(7) 我是杨文凯，请讲。[/size][/font][font=新宋体][size=2]
Wenkai Yang. Speaking.
第三部分、问对方要找谁： 通常对方都会主动说出要找谁，但万一对方说不清楚，或是你没听懂，想再确认的时候，可以用下面的话问清楚。[/size][/font][font=新宋体][size=2]
(1) 请问找哪位？[/size][/font][font=新宋体][size=2]
Who do you want to talk [speak] to?
(2) 您找哪位？[/size][/font][font=新宋体][size=2]
Who would you like to speak with?
(3) 请问受话人的尊姓大名？[/size][/font][font=新宋体][size=2]
The name of the person you are calling, please?
(4) 你要打给哪位？[/size][/font][font=新宋体][size=2]
Who are you calling?
第四部分、请教对方的大名：在接听老外打来的电话，应问清楚对方的身分，以便通报相关的当事人或做进一步的处理。[/size][/font][font=新宋体][size=2]
(1) 请问是哪位？[/size][/font][font=新宋体][size=2]
Who’s calling, please?
(2) 请问您哪位？[/size][/font][font=新宋体][size=2]
Who’s speaking, please?
(3) 请教大名好吗？[/size][/font][size=2][font=新宋体]
May I have your name, please? [/font]
[color=black]拿起电话，接通要找的人：[/color][color=black] [/color][/size][size=2][font=新宋体][color=black]I would like to speak to Mr. Martin.
[/color][color=black] 我想和马丁先生通话。[/color][color=black] [/color][color=black] [/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]Hello, Is this Mr. Zhou's office? Mr. Zhou Guohua.
[/color][color=black] 喂[/color][color=black],[/color][color=black]是周先生[/color][color=black],[/color][color=black]周国华的办公室吗[/color][/font][/size][size=2][font=新宋体][color=black]?
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]Is Prof. Chen in?
[/color][color=black] 陈教授在吗？[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][color=black] 如果幸运，接电话的是你要找的人，对方会说：[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]Yes, speaking.
[/color][color=black] 我就是。[/color][color=black] 如果接电话的不是你要找的人，对方会说：[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]He's not in .
[/color][color=black] 他不在。[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] 等一会儿，别把电话挂断：[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]Wait a minute.
[/color][color=black] 稍等片刻。[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]Hold on a second.
[/color][color=black] 稍等片刻。 [/color][color=black] 这儿没这个人：[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]There's nobody here by that name.
[/color][color=black] 这儿没人叫这个名字。[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] 你接了找别人的电话，对要找的人说：[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]A call for you.
[/color][color=black] 找你的电话。[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]You are wanted on the phone.
[/color][color=black] 找你的电话。[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]Anne's on the line. She wants to talk to you.
[/color][color=black] 安打来的电话，她找你。[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] 进一步探听要找的人的去向：[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]Do you know what time I can reach him?
[/color][color=black] 你知道我什么时候找到他？[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] 真糟糕拨错号了：[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]Sorry, I must have dialed the wrong number.
[/color][color=black] 对不起，[/color][color=black] [/color][color=black]我大概拨错号了。[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] 礼貌地答复来电：[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]English department. May I help you?
[/color][color=black] 这儿是英语系，我能帮你什么忙吗？[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]Would you like to leave a message?
[/color][color=black] 你愿意留个口信吗？[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]May I take a message for you?
[/color][color=black] 要不要我转达口信吗？[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]If you leave your name and number I'll have Mr. Chen call you back
as soon as he's available.
[/color][color=black] 如果你留下姓名和电话号码，我会让陈先生尽快给你回话。[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] 手边没有笔，又需要记下一些信息：[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]Hold on a minute while I get a pencil.
[/color][color=black] 别挂电话，我拿支铅笔。[/color][color=black] 打有分机的电话：[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]Extension 312, please.
[/color][color=black] 请接[/color][color=black]312[/color][color=black]分机。[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][color=black] 说完了：[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]OK, that's all.
[/color][color=black] 好了，我要挂电话了。[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] 电话没打进去：[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]The line is busy.
[/color][color=black] 电话占线。[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]I've been telephoning all morning, but I haven't been able to
speak to the doctor.
[/color][color=black] 我一个上午都在给医生打电话，但还没接通过。[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]Nobody answers the phone.
[/color][color=black] 没人接电话。[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]In the middle of our telephone conversation we were suddenly cut
off.
[/color][color=black] 电话打了一半，突然断线了。[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] 继续保持联系：[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]You can telephone me every few days, and in that way we can keep
in touch with each other.
[/color][color=black] 你可以隔几天给我通一个电话，以便我们保持联系。[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]I'll give you a ring.
[/color][color=black] 我会给你打电话。[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][color=black]Please give me a call when you are back. [/color][color=black]回来后请给我打个电话。[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] 告诉别人电话号码：[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]You can dial 911 if you want to report a fire.
[/color][color=black] 若要给消防队报火警可拨[/color][color=black]911[/color][color=black]。[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] 查电话号码：[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]Could you please give me your office number and home number?
[/color][color=black] 能不能请你告诉我你的办公和住宅电话号码？[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]You will have to search for his number in the telephone book.
[/color][color=black] 你只能从电话号码簿中查找他的电话。[/color][/font][/size][size=2][font=新宋体][color=black]
[/color][color=black] [/color][/font][/size][size=2][font=新宋体][color=black]I'll look up the number for you.
[/color][color=black] 我将替你找到这个电话号码。[/color][color=black][/color]
[/font][font=Times New Roman][/font][/size] :lol :D :victory:
haha
I very like these good sentensesthey are very useful
thank lisa0128 :victory:
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